SHIPPING AND RETURNS

Your figure/figures will not arrive fixed to the base to minimise any damage that may be caused during transportation. They can be fixed into position using the adhesive provided or with a small amount of superglue in the correct areas. 

Shipping will normally take 2-3 weeks, a few days extra may be added to particularly complicated designs. An express delivery option is available at an additional premium.

We take great care to ensure that your Myminiyou reaches you in perfect condition by using established postage and packaging methods.our shipping costs start from £12.95 for as single figure and vary up to a maximum of £24.95 for a couple,for design your own figures with a large additional element extra postage will be quoted once details are given of what the customer requires. If your figurine does not reach you in perfect condition please contact us by phone or e-mail within 48 hours.

During the manufacturing process an email will be sent to you with a photograph of your MyminiYou head before it goes into the ovens.Once this photograph has been approved no refunds can be made.

MyminiYou figurines are manufactured in China and each figure is imported to the UK using established delivery methods. All imported goods can be subject to random customs inspections which can result in extra VAT charges being added to any imported goods. MyminiYou do not except responsibility for any customs inspection charges that result of random customs inspections however if this rare occurance does happen then we will be happy to help in any way possible.